Catalog
| LDR | 00716cam a2200229 c 4500 | ||
| 001 | 0093808065▲ | ||
| 005 | 20180520060708▲ | ||
| 007 | ta▲ | ||
| 008 | 170828s2017 ulka b 000c kor▲ | ||
| 020 | ▼a9788945690890▼g93320 :▼c₩17000▲ | ||
| 035 | ▼a(KERIS)BIB000014581227▲ | ||
| 040 | ▼a241002▼c241002▼d221016▲ | ||
| 082 | 0 | 4 | ▼a658.812▼223▲ |
| 090 | ▼a658.812▼b김45ㄱ▲ | ||
| 100 | 1 | ▼a김봉관,▼d1958-▼0113752▲ | |
| 245 | 2 | 0 | ▼a(서비스전문가를 위한) 고객서비스경영 =▼xCustomer service management /▼d김봉관 지음▲ |
| 250 | ▼a제2판▲ | ||
| 260 | ▼a서울 :▼b大旺社,▼c2017▲ | ||
| 300 | ▼a255 p. :▼b삽화 ;▼c26 cm▲ | ||
| 504 | ▼a참고문헌: p. 251-255▲ | ||
| 653 | ▼a고객서비스▼a고객만족경영▲ | ||
| 999 | ▼a정재훈▼c손은주▲ |
(서비스전문가를 위한) 고객서비스경영 =Customer service management
Document Type
Domestic Book
Title
(서비스전문가를 위한) 고객서비스경영 = Customer service management / 김봉관 지음
개인저자
김봉관 , 1958-
Edition
제2판
Publication
서울 : 大旺社 , 2017
Physical Description
255 p. : 삽화 ; 26 cm
Bibliography Note
참고문헌: p. 251-255
ISBN
9788945690890
Call Number
658.812 김45ㄱ
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