Catalog
| LDR | 00916nam a2200325 k 4500 | ||
| 001 | 0009206456▲ | ||
| 005 | 20180520210602▲ | ||
| 007 | ta▲ | ||
| 008 | 061022s2006 ulka 001a kor▲ | ||
| 020 | ▼a8960550035▼g93320▲ | ||
| 040 | ▼a221016▼c221016▲ | ||
| 041 | 1 | ▼akor▼heng▲ | |
| 082 | 0 | ▼a658.8▼221▲ | |
| 090 | ▼a658.8▼bZ48s4한▲ | ||
| 100 | 1 | ▼aZeithaml, Valarie A.▼060888▲ | |
| 245 | 1 | 0 | ▼a서비스마케팅/▼dValarie A. Zeithaml;▼eMary Jo Bitner;▼eDwayne D. Gremler [공]저;▼e전인수;▼e배일현 공역.▲ |
| 246 | 1 | 9 | ▼aServices marketing : integrating customer focus across the firm▲ |
| 260 | ▼a서울:▼b한국맥그로힐,▼c2006.▲ | ||
| 300 | ▼axⅷ, 515 p.:▼b삽도;▼c27 cm.▲ | ||
| 504 | ▼a각 장마다 참고문헌 수록▲ | ||
| 504 | ▼a색인 : p.509-515▲ | ||
| 700 | 1 | ▼aBitner, Mary Jo▼0234789▲ | |
| 700 | 1 | ▼aGremler, Dwayne D.▼0141755▲ | |
| 700 | 1 | ▼a배일현,▼g裵日鉉,▼d1970-▼0224350▲ | |
| 700 | 1 | ▼a전인수,▼g田仁秀,▼d1955-▼0150174▲ | |
| 900 | 1 | 1 | ▼a자이타믈, 발래리 A.▲ |
| 900 | 1 | 1 | ▼a비트너, 매리 조▲ |
| 900 | 1 | 1 | ▼a그레믈러, 드웨인 D.▲ |
| 950 | 0 | ▼b₩26000▲ | |
| 999 | ▼a배진선▼b배진선▲ |
서비스마케팅
Document Type
Domestic Book
Title
서비스마케팅 / Valarie A. Zeithaml ; Mary Jo Bitner ; Dwayne D. Gremler [공]저 ; 전인수 ; 배일현 공역.
Original Title
Services marketing : integrating customer focus across the firm
개인저자
Publication
서울 : 한국맥그로힐 , 2006.
Physical Description
xⅷ, 515 p. : 삽도 ; 27 cm.
Bibliography Note
각 장마다 참고문헌 수록/색인 : p.509-515/
ISBN
8960550035
Call Number
658.8 Z48s4한
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