학술논문
'학술논문'
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Academic Journal
고객만족경영연구 / The Academy of Customer Satisfaction Management. Jul 30, 2024 26(2):119
Academic Journal
British Food Journal, 2025, Vol. 127, Issue 13, pp. 20-36.
Academic Journal
Academic Journal
International Journal of Bank Marketing, 2023, Vol. 41, Issue 7, pp. 1611-1639.
Academic Journal
International Journal of Emerging Markets, 2021, Vol. 18, Issue 10, pp. 3973-3994.
Academic Journal
International Journal of Contemporary Hospitality Management, 2022, Vol. 35, Issue 5, pp. 1691-1712.
Academic Journal
中山管理評論 / Sun Yat-Sen Management Review. Vol. 32 Issue 2, p185-224. 40 p.
Academic Journal
In Journal of Retailing and Consumer Services October 2025 87
Academic Journal
In Computers in Human Behavior May 2025 166
Examining the joint impact of relationship norms and service failure severity on consumer responses.
Academic Journal
Academic Journal
心理学报 / Acta Psychologica Sinica. 56(4):515-后插8
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[검색어] Service failure severity
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