학술논문

An opportunity for inclusive and human-centred design
Document Type
Original Paper
Source
British Dental Journal. 233(8):607-612
Subject
Language
English
ISSN
0007-0610
1476-5373
Abstract
Challenges and trends, such as person-centred care, demographic shifts and technological advancements, are transforming oral health systems. Inclusive design and human-centred design are disciplines highly relevant and potentially instrumental to these oral healthcare transformations. This paper provides an overview of the definitions and characteristics of inclusive and human-centred design which centre on understanding people's multifaceted needs, expectations, behaviours and relationships, and engaging with diverse and often excluded populations. Design's broad capabilities are outlined across outcome and contribution types and the potential role of inclusive and human-centred design to oral health is explored by outlining its relevance to key transformational, societal and technological shifts. Finally, barriers and drivers to the adoption of inclusive and human-centred design in oral health are discussed around three themes: awareness and understanding of the role and value of design; disciplinary differences; and the wider healthcare systems context.
Key points: Introduces inclusive design and human-centred design and their significance to the trends and challenges in contemporary oral health systems.Highlights the broad capabilities and potential contributions of design.Discusses barriers and drivers to the adoption of inclusive and human-centred design in oral health.