학술논문

Qualitative analysis of Amazon customer reviews of penile clamps for male urinary incontinence
Document Type
article
Source
Neurourology and Urodynamics. 40(1)
Subject
Reproductive Medicine
Biomedical and Clinical Sciences
Urologic Diseases
Clinical Research
Aged
Humans
Male
Penis
Qualitative Research
Social Medicine
Treatment Outcome
Urinary Incontinence
qualitative research
urinary incontinence
Clinical Sciences
Neurosciences
Urology & Nephrology
Clinical sciences
Language
Abstract
AimsPenile clamps offer an alternative to manage male urinary incontinence in patients who are unfit for surgery. Patient experience with penile clamps is poorly understood. Our study elucidates patient opinions on commercially available penile clamps and the factors that associate with favorable and unfavorable opinions.MethodsWe collected Amazon reviews of all penile clamps marketed for male urinary incontinence from November 2011 to January 2020 and qualitatively assessed the overall sentiment towards penile clamps, key praises and key complaints. Covariates such as designated Amazon star rating were further explored for association with coding patterns.ResultsAmazon reviews of penile clamps were found to be more positive (n = 425) in overall sentiment than negative (n = 294). The most frequent praise was effective incontinence control (n = 334) and the most frequent complaint was bad design or material (n = 166). The majority of reviews were for lower priced penile clamps, had higher Amazon star ratings, were written for Wiesner-produced clamps, and were written more recently (i.e., 2015-2020). Penile clamps with higher Amazon star ratings were more often coded positive and with a praise compared to lower rated penile clamps.ConclusionsPenile clamps are seen favorably by users as an effective treatment modality for male urinary incontinence. User reviews suggest opportunities for improvement in penile clamp design. The most frequently reviewed clamp seen positively is the Wiesner Incontinence Clamp Penile Clamp whereas the most frequently reviewed clamp seen negatively is the Pacey Cuff Male Incontinence Device.