학술논문
행동 패턴 지도와 카노 모델을 이용한 스마트 운동 시설의 디자인 연구 -부산 광안리 해안구역 중심으로
Research on the Design of Intelligent Sports Facilities Using User Behaviour Maps and Kano Models - focused on Gwangalli waterfront area in Busan-
Research on the Design of Intelligent Sports Facilities Using User Behaviour Maps and Kano Models - focused on Gwangalli waterfront area in Busan-
Document Type
Article
Author
Source
기초조형학연구 / Bulletin of Korean Society of Basic Design & Art. Dec 31, 2023 24(6):171
Subject
Language
Korean
ISSN
1598-8635
Abstract
이 연구의 목적은 부산 광안리 해안 구역의 기존 야외 운동 시설을 조사하여 시설의 문제점을 파악하고, 행동 패턴 지도 및 카노 모델을 활용하여 사용자 요구를 분석하는 것이며, 이를 통해 야외 운동 시설의 기능 요구 사항을 도출하여 야외 스마트 운동 시설의 최적화된 디자인 혁신과 응용을 실현한다. 연구의 주요 대상은 야외 운동을 즐기며 스마트 기기에 관심이 있는 직장인들이다. 연구 방법은 첫째로, 먼저 부산 광안리 해안 지역의 야외 운동 시설을 현장 방문하여 조사하고 평가한 후, 기존 시설의 문제점을 정리하는 것이다. 다음으로, 직장인들을 대상으로한 인물 조사표를 구성하고, 행동 패턴 지도를 활용하여 사용자의 행동, 감정, 경험을 분석하며 제품의 사용자 요구를 도출한다. 둘째로, 카노모델 5부 척도 방법을 활용하여 설문지를 설계하고, 대상 인구에게 현장 및 온라인 설문 조사 방식으로 데이터를 수집하며, 카노 모델 도구를 활용하여 사용자 요구의 속성을 분류 및 정렬하는 것이다. 이를 통해 야외 시설 스마트화 기능 디자인에 대한 사용자의 우선순위를 분석한다. 마지막으로, 제품의 기능 요구를 스마트 운동 시설의 하드웨어와 소프트웨어 모듈에 통합하며, 서비스 시스템을 구축하고 제품의 외관 설계, CMF 디자인, 인터페이스 설계 방안을 제시한다. 이 연구의 결과는 사용자 요구사항을 행동 패턴 지도로 체계적으로 정리하고, 카노 모델 도구를 통합하여 야외 스마트 운동 시설의 설계 과정에 적용하였다. 또한, 야외 스마트 운동 시설 서비스 시스템을 기반으로 하여 창의적인 설계방안을 제시하였다. 이는 디자이너들에게 서비스 디자인과 감성 공학 디자인 방법을 융합한 것을 제시하였으며, 미래 스마트 운동 시설의 디자인 개발에 대한 참고와 지침을 제공하였다.
The purpose of this study is to investigate the existing outdoor exercise facilities in the coastal area of Gwangalli, Busan, identify the problems of the facilities, analyze the user needs using the behavior pattern map and the Kano model, and derive the functional requirements of the outdoor exercise facilities, thereby realizing the optimized design innovation and application of the outdoor smart exercise facilities. The main target of the study is office workers who enjoy outdoor exercise and are interested in smart devices. The research method is firstly, to visit the outdoor exercise facilities in the coastal area of Gwangalli, Busan, and evaluate them, and then summarize the problems of the existing facilities. Next, a persona questionnaire is constructed for office workers, and the user's behavior, emotion, and experience are analyzed using the behavior pattern map, and the user needs of the product are derived. Secondly, a questionnaire is designed using the Kano model 5-point scale method, and data is collected from the target population through on-site and online survey methods, and the user needs attributes are classified and sorted using the Kano model tool. Through this, the user's priority for the outdoor facility smartization function design is analyzed. Finally, the product's functional requirements are integrated with the hardware and software modules of the smart exercise facility, and the service system is built, and the product's appearance design, CMF design, and interface design methods are proposed. The result of this study is that the user needs are systematically organized into a behavior pattern map, and the Kano model tool is integrated into the design process of the outdoor smart exercise facility. In addition, based on the outdoor smart exercise facility service system, a creative design method is proposed. This presents a fusion of service design and emotional engineering design methods to designers, and provides reference and guidance for the design development of future smart exercise facilities.
The purpose of this study is to investigate the existing outdoor exercise facilities in the coastal area of Gwangalli, Busan, identify the problems of the facilities, analyze the user needs using the behavior pattern map and the Kano model, and derive the functional requirements of the outdoor exercise facilities, thereby realizing the optimized design innovation and application of the outdoor smart exercise facilities. The main target of the study is office workers who enjoy outdoor exercise and are interested in smart devices. The research method is firstly, to visit the outdoor exercise facilities in the coastal area of Gwangalli, Busan, and evaluate them, and then summarize the problems of the existing facilities. Next, a persona questionnaire is constructed for office workers, and the user's behavior, emotion, and experience are analyzed using the behavior pattern map, and the user needs of the product are derived. Secondly, a questionnaire is designed using the Kano model 5-point scale method, and data is collected from the target population through on-site and online survey methods, and the user needs attributes are classified and sorted using the Kano model tool. Through this, the user's priority for the outdoor facility smartization function design is analyzed. Finally, the product's functional requirements are integrated with the hardware and software modules of the smart exercise facility, and the service system is built, and the product's appearance design, CMF design, and interface design methods are proposed. The result of this study is that the user needs are systematically organized into a behavior pattern map, and the Kano model tool is integrated into the design process of the outdoor smart exercise facility. In addition, based on the outdoor smart exercise facility service system, a creative design method is proposed. This presents a fusion of service design and emotional engineering design methods to designers, and provides reference and guidance for the design development of future smart exercise facilities.