학술논문
How Do Chinese People Express about a Trip to Japan? / 中国人の日本旅行に関する意識 —期待レベルと実際の満足レベル—
Document Type
Journal Article
Author
Source
日本経営診断学会論集 / Journal of Japan Management Diagnosis Association. 2016, 16:102
Subject
Language
Japanese
ISSN
1882-4544
Abstract
Focusing on the Chinese tourists who visited Japan, we reveal the relation between the expectation of the trip and the actual satisfaction of the trip. We examine whether the actual satisfaction of the trip is higher than the expectation of the trip. We investigated into Chinese at travel agency in Changchun, Jilin form February 13 to March 23, 2015. Actual satisfaction is significantly higher than expectation about a hot spring (5% level), hospitality (10% level).