학술논문
The relationship between net promoter score and insurers’ profitability: an empirical analysis at the customer level
Document Type
Article
Author
Source
In: Geneva Papers on Risk and Insurance: Issues and Practice . (Geneva Papers on Risk and Insurance: Issues and Practice, October 2022, 47(4):944-972)
Subject
Language
English
ISSN
14680440
10185895
10185895