학술논문

Competition-Based Crowdsourcing Software Development: A Multi-Method Study from a Customer Perspective
Document Type
Periodical
Source
IEEE Transactions on Software Engineering IIEEE Trans. Software Eng. Software Engineering, IEEE Transactions on. 45(3):237-260 Mar, 2019
Subject
Computing and Processing
Crowdsourcing
Software
Outsourcing
Mathematical model
Companies
software engineering
multi-method study
case study
sample study
Language
ISSN
0098-5589
1939-3520
2326-3881
Abstract
Crowdsourcing is emerging as an alternative outsourcing strategy which is gaining increasing attention in the software engineering community. However, crowdsourcing software development involves complex tasks which differ significantly from the micro-tasks that can be found on crowdsourcing platforms such as Amazon Mechanical Turk which are much shorter in duration, are typically very simple, and do not involve any task interdependencies. To achieve the potential benefits of crowdsourcing in the software development context, companies need to understand how this strategy works, and what factors might affect crowd participation. We present a multi-method qualitative and quantitative theory-building research study. First, we derive a set of key concerns from the crowdsourcing literature as an initial analytical framework for an exploratory case study in a Fortune 500 company. We complement the case study findings with an analysis of 13,602 crowdsourcing competitions over a ten-year period on the very popular Topcoder crowdsourcing platform. Drawing from our empirical findings and the crowdsourcing literature, we propose a theoretical model of crowd interest and actual participation in crowdsourcing competitions. We evaluate this model using Structural Equation Modeling. Among the findings are that the level of prize and duration of competitions do not significantly increase crowd interest in competitions.