부산대학교 도서관

A network effect is said to take place when a new feature not only impacts the people who receive it, but also other users of the platform, like their connections or the people who follow them. This very common phenomenon violates the fundamental assumption underpinning nearly all enterprise experimentation systems, the stable unit treatment value assumption (SUTVA). When this assumption is broken, a typical experimentation platform, which relies on Bernoulli randomization for assignment and two-sample t-test for assessment of significance, will not only fail to account for the network effect, but potentially give highly biased results. This paper outlines a simple and scalable solution to measuring network effects, using ego-network randomization, where a cluster is comprised of an "ego" (a focal individual), and her "alters" (the individuals she is immediately connected to). Our approach aims at maintaining representativity of clusters, avoiding strong modeling assumption, and significantly increasing power compared to traditional cluster-based randomization. In particular, it does not require product-specific experiment design, or high levels of investment from engineering teams, and does not require any changes to experimentation and analysis platforms, as it only requires assigning treatment an individual level. Each user either has the feature or does not, and no complex manipulation of interactions between users is needed. It focuses on measuring the one-out network effect (i.e the effect of my immediate connection's treatment on me), and gives reasonable estimates at a very low setup cost, allowing us to run such experiments dozens of times a year.