학술논문
More Than Maintenance.
Document Type
Article
Author
Source
Subject
*Customer services
*Clients
*Business planning
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Language
ISSN
1092-1370
Abstract
Focuses on a client service plan designed to attract new business from existing clients and to attract new client relationships. Importance of the minimization of service time; Role of prospecting in an effective client-servicing plan; Guidelines related to the maintenance of business clients.