학술논문
Acute paediatrics tele-support for caregivers in Singapore: an initial experience with a prototype Chatbot: UPAL.
Document Type
Article
Author
Source
Singapore Medical Journal; May2023, Vol. 64 Issue 5, p335-342, 8p
Subject
Language
ISSN
00375675
Abstract
The article discusses the implementation of KKH-Urgent Paediatric Advice Line (KKH-UPAL), a health chatbot service for parents and caregivers of acutely sick children. The article says that the chatbot was launched in 2019 to address the acute pediatric needs of parents and caregivers, with the aim of reducing non-urgent and non-emergent emergency department attendances, providing appropriate and timely care, and promoting right siting of care.