학술논문

Moral Foundations of Forgiving in the Workplace.
Document Type
Article
Source
Western Journal of Communication. Jan/Feb2017, Vol. 81 Issue 1, p43-63. 21p. 3 Charts.
Subject
*Conflict management
Workplace management
Social aspects of work environments
Sociology of work
Forgiveness
Language
ISSN
1057-0314
Abstract
Offensive behavior can create problems in the workplace. How victims cope with such behavior creates a range of individual, relational, and organizational consequences. Coping practices such as avoidance and forgiveness are products of individual characteristics and organizational values and norms. The purpose of this study was to explore the association between coping practices and conflict-related values, norms, and practices across four organizations. The results point to a need to examine how emotion management, coping practices, and organizational values and expectations are interrelated. [ABSTRACT FROM AUTHOR]