학술논문
Frequent callers to crisis helplines: Who are they and why do they call?
Document Type
Article
Author
Source
Subject
*PREVENTION of family violence
*SUICIDE prevention
*HELPLINES
*SELF-injurious behavior
*MENTAL illness
*PSYCHIATRIC emergencies
*CRISIS intervention (Mental health services)
*MEDICAL coding
*PREVENTION
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Language
ISSN
0004-8674
Abstract
The article presents a study as of January 2015 that described frequent callers to Lifeline, a crisis helpline in Australia. The study compared these callers with non-frequent callers to further knowledge about models of service delivery. It reveals predictors of being a frequent caller including being male or transgender and never having been married while suicidality, self-harm, and mental health issues as predictors of frequent callers age 55-64.