부산대학교 도서관

Hospitality is a vast service industry and is referred to as a window of pride of any particular country to the outside world. Hospitality field influence by the kind of reception and greetings given to the visitor. The hospitality sector ensures food, accommodation, travel comfort and provides an overall overwhelming experience to a visitor. A visitor moves from his residence to the other for various purposes like official, personal, and leisure with an expectation of superior hospitality and services. The researcher distributed structured questionnaires to three research and development organization in India and gathered data is analyzed and interpreted using KMO and Bartlett's test for Resources. The conclusion and proposal will be of great use for the hospitality in the government as well as private sector of the industry. This industry has the immense potentiality to provide good business, both in the private and government sector. In India, the guest is treated equivalent to God as the tradition recommends it. [ABSTRACT FROM AUTHOR]