학술논문

Hiding the Evidence of Valid Theories: How Coupled Search Processes Obscure Performance Differences among Organizations.
Document Type
Article
Source
Administrative Science Quarterly; December 2009, Vol. 54 Issue 4, p602-634, 33p
Subject
Business models
Business performance measurement
Organization management
Organizational behavior
Organizational sociology
Industrial psychology
Industrial efficiency
Organizational effectiveness
Organizational ideology
Corporate culture
Cultural values
Business ethics
Decision making
Strategic planning
Business logistics
Language
ISSN
00018392
Abstract
Theorists argue that an organization's high-level choices, such as its organizational design or the attributes of its top management team, should influence its performance, yet empirical researchers have struggled to detect such influence. The impact of high-level choices may appear weak, we theorize, because the choices are embedded in coupled search processes. A coupled search process exists in an organization when managers search for high-level choices that shape the search for low-level, operational choices, which in turn determine performance. Using a simulation model, we show that coupled search processes obscure the performance impact of high-level choices through two mechanisms: (1) a survivor effect, arising because firms that persist with poor high-level choices are those that luckily happened on good low-level choices despite their poor high-level choices, and (2) a wanderer effect, arising when firms use good high-level choices to find good low-level choices and achieve strong performance but then wander toward poor high-level choices. We show that these effects are particularly strong in stable environments, and we identify empirical strategies that can tease out the true performance impact of high-level choices. Reprinted by permission of the publisher.