학술논문

Organizational Event Stigma: Typology, Processes, and Stickiness.
Document Type
Article
Author
Source
Journal of Business Ethics; Sep2023, Vol. 186 Issue 3, p511-530, 20p, 1 Diagram, 1 Chart
Subject
Emotions
Ethical problems
Intuition
Attribution (Social psychology)
Social stigma
Organizational legitimacy
Aesthetics
Scandals
Mass shootings
Language
ISSN
01674544
Abstract
What do events such as scandals, industrial accidents, activist threats, and mass shootings have in common? They can all trigger an audience's stigma judgment about the organization involved in the event. Despite the prevalence of these stigma-triggering events, management research has provided little conceptual work to characterize the dimensions and processes of organizational event stigma. This article takes the perspective of the evaluating audience to unpack the stigma judgment process, identify critical dimensions for categorizing types of event stigma, and explore the role of the stigmatizers' aesthetic, emotional, and cognitive reactions as well as their practical considerations in producing what we call "sticky stigmas." Our event stigma typology provides clarity regarding how stigmas differ based on the types of events and audiences' reactions and why some event stigmas are stronger and more long-lasting than others. We highlight the role of emotions and aesthetics in stigma formation and the various ethical dilemmas that influence stigma stickiness. [ABSTRACT FROM AUTHOR]