부산대학교 도서관

An effective website continuously improves to meet its users' needs, constantly measures progress, and implements incremental changes toward desired goals. In the summer of 2020, the client requested that the Region 5 Comprehensive Center develop a plan to continuously improve a new website. On this website, the client teachers can upload, download, comment upon, and share instructional materials with other teachers. This continuous improvement plan, describes how feedback from teachers can improve the website's efficiency and advance the client's goals for a new initiative. As a result of this plan, the client will be able to identify continuous, incremental changes to make to the website based upon site analytics, performance metrics, and direct feedback from teachers. The plan was designed to be implemented by a single individual (i.e., the client staff member running the website) who may not have access to additional staff or funding. This brief describes four simple steps of continuous improvement for a website: (1) identifying goals for the website; (2) identifying sources of feedback; (3) regularly obtaining feedback; and (4) using the feedback in meaningful ways.