학술논문

Enculturation trajectories: Language, cultural adaptation, and individual outcomes in organizations
Document Type
article
Source
Management Science. 64(3)
Subject
organizational culture
enculturation
cultural fit
attainment
linguistic accommodation
Operations Research
Information and Computing Sciences
Commerce
Management
Tourism and Services
Commerce
Management
Tourism and Services
Language
Abstract
How do people adapt to organizational culture, and what are the consequences or their outcomes in the organization? These fundamental questions about culture have previously been examined using self-report measures, which are subject to reporting bias, rely on coarse cultural categories defined by researchers, and provide only static snapshots of cultural fit. By contrast, we develop an interactional language use model that overcomes these limitations and opens new avenues for theoretical development about the dynamics of organizational culture. We trace the enculturation trajectories of employees in a midsized technology firm based on analyses of 10.24 million internal emails. Our language-based model of changing cultural fit (1) predicts individual attainment; (2) reveals distinct patterns of adaptation for employees who exit voluntarily, exit involuntarily, and remain employed; (3) demonstrates that rapid early cultural adaptation reduces the risk of involuntary, but not voluntary, exit; and (4) finds that a decline in cultural fit or individuals who had successfully enculturated portends voluntary departure.