학술논문

Are You In or Are You Out? Provider Note Sharing in Pediatrics.
Document Type
article
Source
Applied clinical informatics. 11(1)
Subject
Humans
Ambulatory Care
Communication
Information Dissemination
Pediatrics
Electronic Health Records
Clinical Research
Pediatric
Health Services
Good Health and Well Being
information sharing
open access to information
electronic health records and systems
communication
patient-provider
encounter notes
patient portal
Information Systems
Clinical Sciences
Language
Abstract
BackgroundThe OpenNotes initiative launched an international movement aimed at making health care more transparent by improving communication with, and access to, information for patients through provider note sharing. Little has been written either on provider note sharing in pediatric and adolescent populations or on the impact of system default settings versus voluntary provider note sharing.ObjectiveWe describe our journey as a pediatric integrated delivery network to default share notes in ambulatory specialty practices not only with parent proxies but also with teens and discuss the methods that led to a successful implementation.MethodsRetrospective analysis of every ambulatory shareable medical provider note written in pediatric subspecialty clinics within an integrated pediatric delivery network from April 2017 through March 2019.ResultsFrom April 2017 to February 2018, a total of 221,655 notes were shareable based on organizational policies, yet only 224 (0.1%) were actually shared with patients and families. After implementing a system of default release of notes from March 2018 to January 2019, a total of 224,960 notes were shareable, of which 191,379 (85%) were shared.ConclusionRequiring providers to take an action to share notes (opt-in) results in few notes being shared while requiring providers to take an action to not share notes (opt-out) results in high levels of note sharing. We demonstrate that default release of notes in pediatric organizations to both proxies and teens is not only achievable but also likely to lead to increased provider note sharing with patients without obvious negative impact on providers or the organization.