학술논문

Disparities in telehealth use: How should the supportive care community respond?
Document Type
article
Source
Supportive Care in Cancer. 30(2)
Subject
Health Services and Systems
Health Sciences
Health Services
Clinical Research
Behavioral and Social Science
Networking and Information Technology R&D (NITRD)
Health and social care services research
8.1 Organisation and delivery of services
Generic health relevance
Good Health and Well Being
Quality Education
COVID-19
Ethnicity
Humans
Pandemics
SARS-CoV-2
Telemedicine
Telehealth
Health equity
Cancer care
Barriers in access
Medical and Health Sciences
Psychology and Cognitive Sciences
Oncology & Carcinogenesis
Biomedical and clinical sciences
Health sciences
Psychology
Language
Abstract
Telehealth use has increased in the setting of the COVID-19 pandemic. However, there are disparities in telehealth use based on age, income, race/ethnicity, low health, digital literacy, and limited English proficiency. There are multilevel barriers to telehealth use at the patient, health systems, telehealth portal, and policy levels. To ensure equity in telehealth services and to leverage these services to maximize the reach of health care services, concerted efforts are needed to design telehealth tools and workflows. It should include reimbursement for staff training, patient education, and technical support needed for telehealth use. Furthermore, ongoing monitoring and responsive modifications in the use of telehealth services are needed to promote telehealth equity.