학술논문

암환자를 돌보는 간호사의 감성지능, 직무스트레스, 의사소통능력이 간호업무성과에 미치는 영향
Effect of Emotional Intelligence, Job Stress, and Communication Ability on Nursing Performance of Nurses Caring for Cancer Patients
Document Type
Article
Source
동서간호학연구지 / Journal of East-West Nursing Research. May 30, 2022 28(1):57
Subject
Nurses
Work performance
Emotional intelligence
Stress
Communication
간호사
간호업무성과
감성지능
스트레스
의사소통
Language
Korean
English
ISSN
1226-4938
Abstract
Purpose: This study examined the effect of emotional intelligence, job stress, and communication ability on nursing performance of nurses caring for cancer patients. Methods: This is a descriptive study involving 185 nurses with an experience of longer than 6 months at K university hospital in B metropolitan city. The data was collected from March 2nd 2021 to March 31st 2021, and analyzed using the descriptive statistics, independent t-test, one-way ANOVA, Pearson correlation coefficients, and stepwise multiple regression. Results: The factors affect the nursing performance of participants were emotional intelligence, total clinical career, communication ability, job stress and satisfaction of current department. The total explanatory power of those variables on the nursing performance was 43.8%. Conclusion: In order to improve nursing performance, it is necessary to apply a program for improving emotional intelligence and communication ability, and for controlling and coping with job stress, considering the career of a nurse taking care for cancer patients. In addition, efficient manpower management and material support at the hospital organization level are required.