학술논문
윤리경영이 경영성과에 미치는 영향 : 윤리적 조직풍토의 매개효과 / The Effects of Ethical Management on Business Performance : The Mediating Effect of Ethical Organizational Climate
Document Type
Dissertation/ Thesis
Author
Source
Subject
Language
Korean
Abstract
본 연구는 현대경영에서 국제적으로 강조되고 있는 착한기업 또는 훌륭한 기업의 경영방식인 윤리경영의 매카니즘을 탐구하였다. 구체적으로 본 연구는 윤리경영 시스템과 경영자들의 윤리적 리더십이 윤리적 조직풍토를 매개로 하여 조직구성원들의 결과행위에 미치는 영향력의 파악을 목적으로 하고 있다.연구의 목적을 달성하기 위하여 본 연구는 연구주제와 관련된 선행연구를 바탕으로 연구모형과 가설을 설정하였으며, 가설은 설문지 조사방법을 이용한 실증조사를 통해 검증하였다. 조사대상은 부산지역의 각종 산업체에 근무하는 근로자 997명이며, 자료분석은 T-검정, ANOVA 및 회귀분석을 통해 이루어졌는데, 그 결과는 다음과 같다.첫째, 구성원 개인특성에 따른 연구변수의 인식에 대한 차이 검증에서는 성별을 제외한 특성에서 차이가 있다는 것으로 조사되었다. 이는 구성원 각 개인에 따라 인식하는 윤리경영의 수준이 다르다는 것을 의미하며, 또한 기업은 구성원 특성에 따른 적절한 윤리경영 방안 모색이 필요하다는 것을 시사한다 하겠다.둘째, 윤리경영 시스템과 윤리적 리더십이 윤리적 조직풍토에 미치는 영향력 조사에서는 윤리적 리더십이 윤리경영 시스템보다 큰 영향을 미치는 것으로 나타났으며, 이는 경영자 측의 윤리적 행동이 윤리경영에서 무엇보다 중요하다는 것을 시사한다 하겠다.셋째, 윤리적 조직풍토는 구성원들의 경영성과(조직성과, 직무만족, 조직몰입, 이직의도, 조직시민행동)에 미치는 영향이 상당히 큰 것으로 나타났으며, 이는 조직의 성과를 높이기 위해서는 경영자들도 기업의 윤리풍토 조성에 지대한 관심을 가져야 한다는 것을 시사하고 있다 하겠다.마지막으로, 윤리적 조직풍토는 윤리경영 시스템 및 윤리적 리더십과 경영성과(조직성과, 직무만족, 조직몰입, 조직시민행동) 사이에서 매개변수로 작용하는 것으로 나타났다.이 연구의 시사점과 한계, 그리고 향후 연구방향에 대해서는 결론부분에 논하였다.
This study examines the mechanism of ethical management which is basic characteristic of "good or great companies" in a modern business world. This research aims to examine how the ethical management system and ethical leadership have an impact on the behavioral outcomes of the organization members by employing ethical organizational climate as a mediating variable. To achieve the above objective, a literature review was conducted to develop a research model and hypotheses. Questionnaire survey was conducted for an empirical purpose to test the research hypotheses. The results of T-test, ANOVA, and regression analysis upon a sample of 997 workers employed in a variety of industries in Busan area are as follows: First, perception on research variables varied along individual characteristics variables except for gender, indicating that the perceived level of ethical management differs by individual members of the organizations. This confirms that company needs ethical management practices appropriate for the characteristics of its members. Second, ethical leadership was found to have greater impact on the organizational climate than ethical management system. This result suggests that ethical behavior of business leaders has the strongest influence over ethical management. Third, organization's ethical climate was identified to have a significant impact on organizational performance(i.e., subjective business performance, job satisfaction, organizational commitment, turnover intention, organizational citizenship behavior). The implication of this result is that business leaders should pay greater attention to the creation of the ethical climate to ensure greater organizational performance. Lastly, ethical organizational climate was found to operate as a mediator between ethical management system and ethical leadership on the one hand and organizational performance(i.e., subjective business performance, job satisfaction, organizational commitment, organizational citizenship behavior).The implications, limitations, and the future research directions are discussed in the conclusion.
This study examines the mechanism of ethical management which is basic characteristic of "good or great companies" in a modern business world. This research aims to examine how the ethical management system and ethical leadership have an impact on the behavioral outcomes of the organization members by employing ethical organizational climate as a mediating variable. To achieve the above objective, a literature review was conducted to develop a research model and hypotheses. Questionnaire survey was conducted for an empirical purpose to test the research hypotheses. The results of T-test, ANOVA, and regression analysis upon a sample of 997 workers employed in a variety of industries in Busan area are as follows: First, perception on research variables varied along individual characteristics variables except for gender, indicating that the perceived level of ethical management differs by individual members of the organizations. This confirms that company needs ethical management practices appropriate for the characteristics of its members. Second, ethical leadership was found to have greater impact on the organizational climate than ethical management system. This result suggests that ethical behavior of business leaders has the strongest influence over ethical management. Third, organization's ethical climate was identified to have a significant impact on organizational performance(i.e., subjective business performance, job satisfaction, organizational commitment, turnover intention, organizational citizenship behavior). The implication of this result is that business leaders should pay greater attention to the creation of the ethical climate to ensure greater organizational performance. Lastly, ethical organizational climate was found to operate as a mediator between ethical management system and ethical leadership on the one hand and organizational performance(i.e., subjective business performance, job satisfaction, organizational commitment, organizational citizenship behavior).The implications, limitations, and the future research directions are discussed in the conclusion.