부산대학교 도서관

The family service delivery system, which has been divided and operated as a healthy family support center and the multi-cultural family support center, is being reorganized to promote the integration of two centers under the spirit of social integration by the drive of the South Korean government. However, the integrated center called the 'Healthy Family and Multi-cultural Family Support Center' is currently carrying out family welfare projects based on the existing Healthy Family Support Basic Act and the Multi-cultural Family Support Act, even though the legal system has not yet been established. Field staff of the local centers face many difficulties because the center integration is being promoted in advance without the business direction of the administrative system and the legal system being unified. Therefore, listening to the voices of the field staff conducting the integrated family projects is essential for the government-led integration strategy to be effective. This study was performed to suggest sustainable integration of the Korean Family Service Delivery Systems focusing on the voices of the field staff of the support centers for healthy families and multi-cultural families. The study was conducted by in-depth interviews with those who run integrated family projects. The study offers suggestions based on the analysis of the collected data. Therefore we hopes to subdivide this study into cognitive, administrative, organizational, legal, institutional, naming, business, and human resources aspects and to reflect these aspects in the policy of the Korean family service delivery system. Then, the integrated family support service centers will be reformed as sustainable service centers.
건강가정지원센터와 다문화가족지원센터로 이원화되어 분리ㆍ운영해왔던 가족서비스 전달체계는 정부의 국민 대통합이라는 사회통합의 기조 하에 두 센터의 통합을 추진하는 방향으로재편 중에 있다. 그런데 현재 ‘건강가정다문화가족지원센터’로 칭하는 통합센터는 아직 법적제도가 마련되지 않은 상태에서 기존의 건강가정기본법, 다문화가족지원법에 근거한 가족복지사업을 수행하고 있으며, 건강가정기본계획과 다문화가족정책 기본계획을 토대로 정책과연계하여 서비스를 진행하고 있다. 이렇게 사업방향과 법제도에 대한 행정체계가 일원화되지않은 상태에서 센터통합이 먼저 추진되고 있어서 현장에서의 어려움이 발생하고 있다. 정부주도의 통합전략이 실효성을 거두려면 실질적으로 통합가족사업을 수행하고 있는 현장의 목소리가 중요하다. 이에 통합가족사업을 운영하고 있는 종사자들을 대상으로 심층면접을 실시하고 그 자료를 수집ㆍ분석하였다. 인식적인 측면, 행정업무적인 측면, 조직적인 측면, 법ㆍ제도적인 측면, 명칭적인 측면, 사업적인 측면, 인력적인 측면으로 세분화시켜 분석한 제언이 정책에 반영되어 지속가능한 가족지원서비스 통합센터로 거듭나기를 바란다.