학술논문

Satisfaction of women with telehealth services during COVID-19 paves the way for wider implementation
Document Type
Report
Source
Eastern Mediterranean Health Journal. March, 2024, Vol. 30 Issue 3, p204, 8 p.
Subject
Iraq
Language
English
ISSN
1020-3397
Abstract
Background: Although underdeveloped in Iraq, telehealth was one tool used to continue health service provision during the COVID-19 pandemic. Aim: To assess women's experiences and satisfaction with gynaecological and obstetric telehealth services in Iraq during the COVID-19 pandemic. Methods: Free telehealth services were provided by 4 obstetrician-gynaecologists associated with private clinics in 2020-2021. All patients who accessed the services between June 2020 and February 2021 were invited to complete a post-consultation survey on their experience and satisfaction with services. Results were analysed using descriptive statistics and logistic regression conducted using SPSS version 25. Results: A total of 151 (30.2%) women responded to the survey. Two-thirds (61.6%) of them were between the ages of 19 and 30 years. Some 50.3% learned about telehealth through social media. Gynaecological consultations accounted for 48.3% of all visits, obstetric consultations 42.4% and consultations for both gynaecological and obstetric care 9.3%. Overall, 57.0% of the women were satisfied, 7.9% were dissatisfied and 35.1% neither satisfied nor dissatisfied. Some 82.7 % intended to continue using telehealth after the pandemic. Conclusion: The high-level satisfaction of women with telehealth for gynaecological and obstetric services during the COVID-19 pandemic suggests that telehealth may be a valuable complement to in-person services. Strengthening telehealth systems could be a promising strategy for increasing access to, and efficiency of, select health services beyond the pandemic. Keywords: telehealth, telemedicine, COVID-19, antenatal care, women, gynaecology, obstetrics, Iraq
Introduction COVID-19 has impacted healthcare worldwide. In a survey of 105 countries, more than 50% reported disruptions to antenatal care and other essential services (1). The lockdowns, coupled with a [...]