학술논문

Conversations about conducting marketing research in mental health
Document Type
JOURNAL
Source
Journal of Consumer Marketing, 2022, Vol. 39, Issue 6, pp. 569-578.
Subject
review-article
General review
cat-MARK
Marketing
cat-MRCB
Market research/consumer behaviour
Mental health
Mental illness
Marketing research
Consumer research
Vulnerable population
Language
English
ISSN
0736-3761
Abstract
Purpose The purpose of this paper is to inspire research at the intersection of marketing and mental health. Marketing academics have much to offer – and much to learn from – research on consumer mental health. However, the context, terminology and setting may prove intimidating to marketing scholars unfamiliar with this vulnerable population. Here, experienced researchers offer guidance for conducting compelling research that not only applies marketing frameworks to the mental health industry but also uses this unique context to deepen our understanding of all consumers. Design/methodology/approach Common concerns about conducting marketing research in the area of mental health were circulated to researchers experienced working with vulnerable populations. Their thoughtful responses are reported here, organized around the research cycle. Findings Academics and practitioners offer insights into developing compelling research questions at the intersection of marketing and mental health, strategies to identify relevant populations to research and guidance for safe and ethical research design, conduct and publication. Originality/value To the best of the authors’ knowledge, this is the first instructional paper to provide practical advice to begin and maintain a successful research agenda at the intersection of mental health and marketing.