학술논문

Room for diversity: a review of research and industry approaches to inclusive workplaces
Document Type
JOURNAL
Source
Journal of Corporate Real Estate, 2023, Vol. 26, Issue 2, pp. 131-152.
Subject
research-article
Research paper
cat-PMBE
Property management & built environment
cat-REP
Real estate & property
cat-CRE
Corporate real estate
Design
Diversity
Inclusion
Workspace
Workplace management
Workplace strategy
Language
English
ISSN
1463-001X
Abstract
Purpose This paper aims to explore how the scientific literature and company reports have addressed inclusive workplace design and strategies to date. Design/methodology/approach This paper adopts a scoping review to answer the following question: To what extent is inclusion present in workplace design and related strategies? An analysis of 27 scientific papers and 25 corporate social responsibility reports of the highest-ranked companies in the Great Place to Work global ranking disentangles the main aspects related to workplace design and strategies for promoting inclusion. Findings This paper opens avenues for four macro-categories of diversity (psycho-physical aspects; cultural aspects; socio-economic conditions; and ability, experience and strengths) to support the development of inclusive workplace design and strategy. Besides, multiple spatial scales emerged as material and immaterial elements of the workplace encountering inclusion and diversity. Originality/value Nowadays, the workforce is becoming more diverse. Although diversity, equity and inclusion (DE&I) has become key to many organizations, it remains unclear how DE&I principles are applied in workspace design and strategies. This scoping review provides a novel perspective on the topic by integrating scientific knowledge and practice-based approaches which still address this matter independently.