부산대학교 도서관

Dark patterns are defined as user interfaces that make users behave unintendedly, such as buying something or subscribing to some services. The use of dark patterns is considered an infringement of users’ rights and privacy. In this study, we reveal the users’ responses toward dark patterns by analyzing 12 years of tweets. Our findings include 1) users in countries in which dark patterns-related regulations have been implemented have a higher level of discussions about dark patterns; 2) tweets about dark patterns shifted from around 2017 from sharing their diversity to acting to resist them; 3) the commonly discussed dark pattern types of tweets are sneaking, obstruction, and interface interference, which are widely used in e-commerce sites. Our findings may help policymakers and regulators to promote our more secure internet use.