학술논문

Generating Emotional Gestures for Handling Social Failures in HRI
Document Type
Conference
Source
2022 31st IEEE International Conference on Robot and Human Interactive Communication (RO-MAN) Robot and Human Interactive Communication (RO-MAN), 2022 31st IEEE International Conference on. :1399-1404 Aug, 2022
Subject
Communication, Networking and Broadcast Technologies
Computing and Processing
Robotics and Control Systems
Signal Processing and Analysis
Sentiment analysis
Social robots
Robot vision systems
Speech recognition
Oral communication
Speech enhancement
Software
Language
ISSN
1944-9437
Abstract
As people are getting more used to interact with social robots, their expectations of these robots also increase. However, robots are not always able to meet such expectations due to the limitations of the hardware and the software, or it might be possible that robots are simply unable to correctly elaborate the information about the agents, environment and context, and as consequence they produce erroneous behaviours. For example, a robot might get incongruous responses of people from the observations of multimodal systems. In such case, a technique used by humans is verbal irony, or sarcasm which it is a form of verbal irony, to recover from the situation. To this extent, we present a two parts study where we aimed to endow a robot with sarcasm. Results showed that social interacting behaviours, such as paying attention during a conversation, being transparent on the process of thinking and elaborating a response, allow people’s to perceive a robot with higher anthropomorphism and animacy. Moreover, robot failure recovery mechanisms are easier recognised by people when they use verbal incongruence.