부산대학교 도서관

This investigation developed and empirically tested a conceptual framework capturing the systemic impact of crisis environments on distributed cognition phenomena occurring in organizational control centers. A systems approach was used 1) to develop a means of profiling a crisis environment from the perspective of a control center and, separately, 2) to develop a structured view of the interacting conceptual constructs researchers have developed to understand distributed learning. A resulting conceptual framework combined these two efforts. An applied research case study methodology was used to 1) iteratively refine the framework and 2) to demonstrate the value of the framework for understanding the impact of crisis environments on distributed cognition phenomena. The case involved a US Air Force Base's Survival Recovery Center preparing for a formal external Operational Readiness Inspection, a scripted wartime simulation, using internal exercises to practice for the final event. The developed framework served as a basis for evaluating performance and for developing tailored scripted scenarios for successive exercises to maximize training value.