학술논문

Impact of Demographic Characteristics and Technology Adoption on Sales Growth in Small and Medium Enterprises: An Empirical Study
Document Type
Conference
Source
2023 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) Industrial Engineering and Engineering Management (IEEM), 2023 IEEE International Conference on. :1-5 Dec, 2023
Subject
Aerospace
Communication, Networking and Broadcast Technologies
Components, Circuits, Devices and Systems
Computing and Processing
Engineering Profession
General Topics for Engineers
Power, Energy and Industry Applications
Robotics and Control Systems
Transportation
Industries
Social networking (online)
Statistical analysis
Engineering management
Production
Industrial engineering
Electronic commerce
Demographic characteristics
sales growth
small and medium enterprises
technology adoption
Language
Abstract
This study examines the impact of demographic characteristics and technology adoption on the sales growth of small and medium enterprises (SMEs). The demographic factors include the type of industry and SME age, as well as the gender, age, and educational background of the owner. Technology adoption encompasses the utilization of social media, electronic-commerce (e-commerce), and production-related technologies. The present study employs in-ferential statistical methods, such as chi-square and Spearman's rank tests, and is based on data collected from 119 SMEs in Lampung Province, Indonesia. The findings reveal that the type of industry significantly influences sales growth. In contrast, the SME age and the gender, age, and educational background of the owner did not substantially affect sales growth. Notably, a correlation between social media adoption and sales growth was observed within the context of technology adoption. Furthermore, the statistical analysis indicated a significant linkage between industry type and the adoption of social media, e-commerce, and production technology. The study concludes with recommendations for future research directions.