학술논문

Service cooperation and co-creative intelligence cycles based on mixed-reality technology
Document Type
Conference
Source
2010 8th IEEE International Conference on Industrial Informatics Industrial Informatics (INDIN), 2010 8th IEEE International Conference on. :967-972 Jul, 2010
Subject
Communication, Networking and Broadcast Technologies
Computing and Processing
General Topics for Engineers
Virtual reality
Productivity
Guidelines
Manufacturing industries
Humans
Costs
Manuals
Economic indicators
Augmented virtuality
Augmented reality
Language
ISSN
1935-4576
2378-363X
Abstract
Mixed Reality (MR) technology has the potential to support the improvement of the service productivity by augmenting the experience and intuition of service users and providers. However, in order to make the MR technology including Augmented-Reality (AR) widespread in the service industry, it is necessary to raise the ease of the social implementation by reducing the costs on sensing and content management. In general, service cooperation and co-creative intelligence cycles are well-suited to establish a framework of load/cost sharing and functional enhancement among services and stakeholders. By applying such a framework to MR and AR, digital content and service-operation log can improve the performance of real-world sensing, and meanwhile the real-world sensing can contribute the efficiency of service operation, content gathering and authoring. In this paper, we introduce our own works to enjoy such synergy by facilitating cooperation among services such as pedestrian navigation, patrol inspection, interactive modeling, behavior analysis and service redesign based on MR, and also by co-creatively circulating knowledge among consumers, service providers, and other stakeholders.