학술논문

An Actionable Framework for Understanding and Improving Developer Experience
Document Type
Periodical
Source
IEEE Transactions on Software Engineering IIEEE Trans. Software Eng. Software Engineering, IEEE Transactions on. 49(4):1411-1425 Apr, 2023
Subject
Computing and Processing
Productivity
Interviews
Software engineering
Codes
Task analysis
Shape
Industries
Developer experience
grounded theory
development practices
satisfaction
productivity
Language
ISSN
0098-5589
1939-3520
2326-3881
Abstract
Developer experience is an important concern for software organizations as enhancing developer experience improves productivity, satisfaction, engagement and retention. We set out to understand what affects developer experience through semi-structured interviews with 21 developers from industry, which we transcribed and iteratively coded. Our findings elucidate factors that affect developer experience and characteristics that influence their respective importance to individual developers. We also identify strategies employed by individuals and teams to improve developer experience and the barriers that stand in their way. Lastly, we describe the coping mechanisms of developers when developer experience cannot be sufficiently improved. Our findings result in the DX Framework, an actionable conceptual framework for understanding and improving developer experience. The DX Framework provides a go-to reference for organizations that want to enable more productive and effective work environments for their developers.