학술논문

LLM-based Solutions for Healthcare Chatbots: a Comparative Analysis
Document Type
Conference
Source
2024 IEEE International Conference on Pervasive Computing and Communications Workshops and other Affiliated Events (PerCom Workshops) Pervasive Computing and Communications Workshops and other Affiliated Events (PerCom Workshops), 2024 IEEE International Conference on. :346-351 Mar, 2024
Subject
Communication, Networking and Broadcast Technologies
Components, Circuits, Devices and Systems
Computing and Processing
General Topics for Engineers
Robotics and Control Systems
Signal Processing and Analysis
Pervasive computing
Privacy
Filtering
Conferences
Computational modeling
Medical services
Chatbots
Large Language Model
Medical Chatbot
Chronic Disease Management
Language
ISSN
2766-8576
Abstract
This paper discusses the challenges of using Large Language Models (LLMs) in medical chatbots for chronic disease self-management. Accordingly, we define an architecture specifically devised to deal with issues related to reliability, clinical trials, and privacy. Two solutions are compared to prevent data disclosure: a filtering mechanism for sensitive data with an external LLM, and a locally deployed LLM using open-source models. Experimental results underscore the challenges in effectively instructing the local LLM so as to provide performances comparable to GPT-3.5.