학술논문
Understanding and selecting knowledge management systems for a health information provider
Document Type
Conference
Author
Source
Proceedings of the 35th Annual Hawaii International Conference on System Sciences System sciences System Sciences, 2002. HICSS. Proceedings of the 35th Annual Hawaii International Conference on. :638-645 2002
Subject
Language
Abstract
In the current market, there is a proliferation of knowledge management software (KMS) solutions. This paper discusses issues concerned with selecting such a system to support knowledge workers. Soft systems methodology (SSM) and SISTeM (Soft Information Systems and Technologies Methodology) Cycle 1 were used as problem-solving approaches within an action research framework to analyse KMS issues, human-computer interaction and the development of criteria for selecting a system. Selection criteria for KMSs are then outlined and applied to a case study in evidence-based health care.