부산대학교 도서관

The increasing complexity of systems and the heterogeneous origin of the possible malfunctions bring about the necessity of redefining the troubleshooting processes. Troubleshooting comprises the set of steps for the systematic analysis of the symptoms after the detection of a malfunction. The complexity of certain systems, such as aircraft, means the origin of that malfunction can be any of several reasons, where diagnosis techniques support engineers in determining the reason for the unexpected behaviour. However, derived from the high number of components involved in an aircraft, the list of possible fault origins can be extremely long, and the analysis of every element on the list, until the element responsible is found, can be very time-consuming and error-prone. As an alternative, certain input/output signals can be read to prevent the substitution of a correctly functioning component, by validating its behaviour in an indirect way. In order to optimise the actions to perform, we have identified the relevant parts of the model to propose a troubleshooting process to ascertain the signals to read and the components to substitute, while striving to minimise the action cost in accordance with a combination of structural analysis, the probability of malfunction associated to the components, and the cost associated to each extra signal read and component substituted. The proposal has been validated in a system taken from a real scenario obtained in collaboration with the Airbus Defence and Space company. A statistical analysis of the degree of improvement of the troubleshooting process has also been included.