학술논문

The extent of algorithm aversion in decision-making situations with varying gravity.
Document Type
article
Source
PLoS ONE, Vol 18, Iss 2, p e0278751 (2023)
Subject
Medicine
Science
Language
English
ISSN
1932-6203
Abstract
Algorithms already carry out many tasks more reliably than human experts. Nevertheless, some subjects have an aversion towards algorithms. In some decision-making situations an error can have serious consequences, in others not. In the context of a framing experiment, we examine the connection between the consequences of a decision-making situation and the frequency of algorithm aversion. This shows that the more serious the consequences of a decision are, the more frequently algorithm aversion occurs. Particularly in the case of very important decisions, algorithm aversion thus leads to a reduction of the probability of success. This can be described as the tragedy of algorithm aversion.