부산대학교 도서관

目的 了解广东省示范社区卫生服务中心的服务能力培训需求,为进一步完善社区卫生服务中心服务能力培训方案提供依据.方法 于2014年6-12月,采用自行设计的问卷对广东省72家示范社区卫生服务中心(国家级24家、省级48家)进行调查,内容包括示范社区卫生服务中心卫生人员对培训内容、培训时间、培训方式及培训形式的需求.共发放问卷72份,有效回收72份,问卷有效回收率为100.0％.结果 在培训内容方面,70家(97.2％)示范社区卫生服务中心管理人员认为需接受“社区卫生服务管理能力及技术”培训,62家(86.1％)认为需接受“全科医学理念”“社区卫生服务概念”培训;71家(98.6％)示范社区卫生服务中心服务团队认为需接受“人际交往与团队合作”培训,62家(86.1％)认为需接受“社区卫生服务管理能力及技术”培训.在培训时间方面,36家(50.0％)示范社区卫生服务中心管理人员认为培训时间应为“教学2d+实践3d”,余36家(50.0％)认为应为“教学3d+实践2d”;37家(51.4％)示范社区卫生服务中心服务团队认为培训时间应为“教学20 d+实践10d”.在培训方式和培训形式方面,30家(41.7％)示范社区卫生服务中心卫生人员认为培训方式应为“脱产”,58家(80.6％)示范社区卫生服务中心卫生人员认为培训形式应为“案例分析”.国家级和省级示范社区卫生服务中心管理人员、服务团队、其他七类卫生人员对培训内容、培训时间、培训方式及培训形式的需求比较,差异无统计学意义(P＞0.05).结论 广东省示范社区卫生服务中心服务能力培训知识与技能需求较高,国家级和省级示范社区卫生服务中心的培训需求无差异,应根据各类卫生人员的培训需求制定有针对性的培训方案.
Objective To investigate the demand for service ability training of staff in community health service demonstration centers in Guangdong Province,in order to further improve the training scheme for service ability in community health service centers.Methods A self-designed questionnaire was used among 24 community health service demonstration centers at the national level and 48 community health service demonstration centers at the provincial level in Guangdong Province from June to December of the year 2014.The questionnaire included the demand for service ability training in terms of training contents,training time,training methods and training forms for staff in community health service demonstration centers.A total of 72 questionnaires were distributed and all of them were retrieved validly.The effective recovery rate was 100.0％.Results As for the training contents,70 (97.2％) managers of community health service demonstration centers showed a desire for the management and technology training of community health service,and 62 (86.1％) managers had a need for the concept training of general practice and community health service.In addition,71 (98.6％) service teams of community health service demonstration centers thought they needed the training of interpersonal skills and teamwork skills,and 62 (86.1％) service teams needed the management and technology training of community health service.As for the training time,36 (50.0％) managers considered that the training time should be 2 teaching days and 3 practice days while the rest 36 (50.0％) managers preferred 3 teaching days and 2 practice days.In addition,37 (51.4％) service teams considered that the training time should be 20 teaching days and 10 practice days.In terms of training methods,staff from 30 (41.7％) community health service demonstration centers considered that off the job training was more appropriate,and in terms of training forms,staff from 58 (80.6％) community health service demonstration centers considered that case studies were more appropriate.There were no statistically significant differences in the demand for service ability training in terms of training contents,training time,training methods and training forms among managers,service teams and another seven kinds of health personnel at the national level and provincial level (P ＞ 0.05).Conclusion There is a huge demand for training of community health service knowledge and skills in community health service demonstration centers in Guangdong Province.And no difference was found in the demand for service ability training between community health service demonstration centers at national level and provincial level.Effective training programs should be tailored to the training needs of different health personnel in Guangdong Province to improve the community health service ability.