학술논문
The migration to electronic documents at OCLC
Document Type
Conference
Author
Source
Proceedings of IEEE professional communication society international professional communication conference and Proceedings of the 18th annual ACM international conference on Computer documentation: technology & teamwork. :611-621
Subject
Language
English
Abstract
When OCLC introduced its Web site to the public in the fall of 1994, the company was, internally, still dependent on paper. While the site allowed the OCLC community to access documents electronically, almost all internal documents remained on paper. Paper copies were retained and archived. Paper copies were used for internal document review and approval. And once each week, paper updates on products and services were gathered, copied, collated, and mailed to OCLC-affiliated regional networks (distributors).Motivation for a document management system included the growth of the OCLC membership, the reduction in time lines for development of new products, and OCLC's committment to seek ISO certification. This paper traces the migration of restricted OCLC documentation, such as marketing and support materials, software documentation, and quality records, from hardcopy to electronic formats.