학술논문

P-261  Developing a resilient workforce
Document Type
Article
Source
Supportive & Palliative Care; 20160101, Vol. 6 Issue: 0 pA103-A103, 1p
Subject
Language
ISSN
2045435X; 20454368
Abstract
BackgroundThe last decade has seen considerable changes in end-of-life care, with patients living longer and more complex lives. Palliative care staff have to respond and adapt to these changes. Working in palliative care is associated with the stress of caring for people and organisational life (Hospice UK, 2015). Employers therefore have a role in supporting staff to develop techniques to help them cope (Hill et al., 2016).AimsTo develop supportive services to develop and maintain hospice staff resilienceMethodA multidisciplinary wellbeing steering group designed a programme of workshops to identify what clinical and non-clinical staff found stressful about their everyday work life and designed interventions to support them. There were common themes across the whole workforce. Initiatives were developed alongside current supportive services (i.e. clinical supervision). These were:A booklet, ‘Looking after yourself’ supporting a resilient workforce given to all staff and all recruited staffA non-clinical staff support forum establishedA week designated as ‘Resilience week’ with range of workshops offeredA relaxation CD devised by the therapy team, made available for staff as an MP3 file for free.Findings131 attended and 99 individual staff took part in 13 sessions. Of those attending 62% were non-clinical and 38% clinical. Eighty percent of those attending sessions said they would use strategies they learned from the sessions they attended.ConclusionsThe engagement and interest during resilience week was extremely positive, we see this as the first of a series of initiatives. Embedding this initiative to safeguard to the mental health and wellbeing is essential and is the start of an ongoing initiative.Implications for practiceTo build on the positives outcomes from resilience week more initiatives are required. e.g.Mindfulness trainingWorking with ‘Mind’ to provide mental health awareness training.