학술논문

Tech and the future of physical retail — a view from SXSW.
Document Type
Article
Author
Source
Marketing (Australia Edition); Jun/Jul2018, p84-85, 2p
Subject
RETAIL stores
RETAIL store management
RETAIL store customer services
TECHNOLOGICAL innovations & economics
CUSTOMER services
ECONOMICS
Language
ISSN
14417863
Abstract
The article focuses on the importance of technology in saving the retail store business discussed at the South by Southwest (SXSW) conference. Topics include views of Emily Wengert, group vice president at Huge, on the growth of physical retail sales in the U.S.; need for physical retail to adopt blended technology and a branded experience to survive; and the need for physical store to design thinking to delight the shopper.

Online Access