학술논문
Enactment of compassionate leadership by nursing and midwifery managers: results from an international online survey.
Document Type
Academic Journal
Author
Papadopoulos I; Research Centre for Transcutural Studies in Health, Department of Mental Health and Social Work, School of Health Social Care & Education, Middlesex University, London, UK r.papadopoulos@mdx.ac.uk.; Wright S; Research Centre for Transcutural Studies in Health, Department of Mental Health and Social Work, School of Health Social Care & Education, Middlesex University, London, UK.; Lazzarino R; Research Centre for Transcutural Studies in Health, Department of Mental Health and Social Work, School of Health Social Care & Education, Middlesex University, London, UK.; Koulouglioti C; Research Centre for Transcutural Studies in Health, Department of Mental Health and Social Work, School of Health Social Care & Education, Middlesex University, London, UK.; University Hospitals Sussex NHS Foundation Trust, Worthing, UK.; Aagard M; School of Health Sciences, Walden University, Minneapolis, Minnesota, USA.; Akman Ö; Nursing Department, Faculty of Health Sciences, Istanbul Sabahattin Zaim University, Istanbul, İstanbul, Turkey.; Alpers LM; Faculty of Health Studies, VID Specialized University, Oslo, Norway.; Apostolara P; Faculty of Nursing, University of West Attica, Egaleo, Attica, Greece.; Araneda J; School of Medicine, Universidad Diego Portales, Santiago, Santiago, Chile.; Biglete-Pangilinan S; College of Nursing and Midwifery, Bataan Peninsula State University, Bataan, Philippines.; Eldar-Regev O; Independent Researcher, Tel Aviv, Israel.; González-Gil MT; Nursing Department, Faculty of Medicine, Universidad Autónoma de Madrid, Madrid, Spain.; Kouta C; Department of Nursing, School of Health Sciences, Cyprus University of Technology, Limassol, Cyprus.; Krepinska R; School of Nursing, SZŠ a VOŠZ Havlíčkův Brod, Havlickuv Brod, Czech Republic.; Lesińska-Sawicka M; Department of Nursing, State University of Applied Sciences in Piła, Pila, Poland.; Liskova M; Faculty of Social Sciences and Health Care, Constantine the Philosopher University, Nitra, Slovakia.; Lopez-Diaz L; Faculty of Nursing, Universidad Nacional de Colombia, Bogotá, Colombia.; Malliarou M; Nursing Department, School of Health Sciences, University of Thessaly, Larissa, Thessaly, Greece.; Martín-García Á; San Blas Primary Healthcare Centre (Southern Area), Gerencia Asistencial de Atención Primaria, Servicio Madrileño de Salud, Madrid, Spain.; Muñoz-Salinas M; School of Medicine, Universidad Diego Portales, Santiago, Santiago, Chile.; Nagórska M; Institute of Medical Sciences, Medical College of Rzeszow University, Rzeszow, Poland.; Ngunyulu RN; Department of Nursing, Department of Nursing, University of Johannesburg, Johannesburg, South Africa.; Nissim S; Nursing School, Tel Aviv University, Tel Aviv, Israel.; Nortvedt L; Department of Nursing and Health Promotion, Faculty of Health Sciences, OsloMet - Oslo Metropolitan University, Oslo, Norway.; Oconer-Rubiano F; College of Nursing and Midwifery, Bataan Peninsula State University, Bataan, Philippines.; Oter-Quintana C; Nursing Department, Faculty of Medicine, Universidad Autónoma de Madrid, Madrid, Spain.; Öztürk C; Faculty of Nursing, Near East University, Nicosia, Cyprus.; Papp K; University of Debrecen, Debrecen, Hungary.; Piratoba-Hernandez B; Faculty of Nursing, Universidad Nacional de Colombia, Bogotá, Colombia.; Rousou E; Department of Nursing, School of Health Sciences, Cyprus University of Technology, Limassol, Cyprus.; Tolentino-Diaz MY; ASL Roma 2, Roma, Italy.; Tothova V; Faculty of Health and Social Sciences, University of South Bohemia in Ceske Budejovice, Ceske Budejovice, Czech Republic.; Zorba A; Department of Psychology, Faculty of Arts and Science, Eastern Mediterranean University, Famagusta, North Cyprus, Cyprus.
Source
Publisher: BMJ Publishing Group Ltd Country of Publication: England NLM ID: 101757339 Publication Model: Print-Electronic Cited Medium: Internet ISSN: 2398-631X (Electronic) Linking ISSN: 2398631X NLM ISO Abbreviation: BMJ Lead Subsets: MEDLINE
Subject
Language
English
Abstract
Aim: To explore the views of an international sample of nursing and midwifery managers concerning attributes that they associate with compassionate management.
Method: A cross-sectional online survey. Using a snowballing sampling method, 1217 responses were collected from nursing and midwifery managers in 17 countries. A total of complete 933 responses to a question related to which actions and behaviours indicated that a manager was exercising compassionate leadership were analysed for this paper. First, content analysis of the responses was conducted, and second, a relative distribution of the identified themes for the overall sample and for each participating country was calculated.
Results: Six main themes were identified describing the attributes of a compassionate leader: (1) Virtuous support, (2) Communication, (3) Personal virtues of the manager, (4) Participatory communication, (5) Growth/flourishing/ nurturing and (6) Team cohesion. The first three themes mentioned above collectively accounted for 63% of the responses, and can therefore be considered to be the most important characteristics of compassionate management behaviour.
Conclusion: The key indicators of compassionate management in nursing and midwifery which were identified emphasise approachability, active and sensitive listening, sympathetic responses to staff members' difficulties (especially concerning child and other caring responsibilities), active support of and advocacy for the staff team and active problem solving and conflict resolution. While there were differences between the countries' views on compassionate healthcare management, some themes were widely represented among different countries' responses, which suggest key indicators of compassionate management that apply across cultures.
Competing Interests: Competing interests: None declared.
(© Author(s) (or their employer(s)) 2022. No commercial re-use. See rights and permissions. Published by BMJ.)
Method: A cross-sectional online survey. Using a snowballing sampling method, 1217 responses were collected from nursing and midwifery managers in 17 countries. A total of complete 933 responses to a question related to which actions and behaviours indicated that a manager was exercising compassionate leadership were analysed for this paper. First, content analysis of the responses was conducted, and second, a relative distribution of the identified themes for the overall sample and for each participating country was calculated.
Results: Six main themes were identified describing the attributes of a compassionate leader: (1) Virtuous support, (2) Communication, (3) Personal virtues of the manager, (4) Participatory communication, (5) Growth/flourishing/ nurturing and (6) Team cohesion. The first three themes mentioned above collectively accounted for 63% of the responses, and can therefore be considered to be the most important characteristics of compassionate management behaviour.
Conclusion: The key indicators of compassionate management in nursing and midwifery which were identified emphasise approachability, active and sensitive listening, sympathetic responses to staff members' difficulties (especially concerning child and other caring responsibilities), active support of and advocacy for the staff team and active problem solving and conflict resolution. While there were differences between the countries' views on compassionate healthcare management, some themes were widely represented among different countries' responses, which suggest key indicators of compassionate management that apply across cultures.
Competing Interests: Competing interests: None declared.
(© Author(s) (or their employer(s)) 2022. No commercial re-use. See rights and permissions. Published by BMJ.)