학술논문

Crisis Communication Post Katrina: What are we Learning?
Document Type
Article
Source
Public Organization Review. Dec2009, Vol. 9 Issue 4, p385-398. 14p.
Subject
*Auditing
*Privatization
Hurricane Katrina, 2005
Endowment of research
Crisis communication
Language
ISSN
1566-7170
Abstract
Hurricane Katrina and post-Katrina audits are an on-going project for public affairs scholarship. Much has been written but critical frameworks of analysis are minimal. Crisis communication taxonomies are rich and fruitful in understanding the framing of calamitous events. In revisiting a previous mapping of crisis communication vulnerability points in the Katrina tragedy, the authors provide a further “vulnerability audit” of crisis-communication capabilities within a changing political/administrative ontology—one pointing to the privatization of crises/disasters within the Neo-liberal state. Lessons about crisis communication according to the earlier four conceptual lenses (Garnett and Kouzmin ) are supported by more recent developments and scholarship. [ABSTRACT FROM AUTHOR]