학술논문
Comment: The valuable role of SME advisers.
Document Type
Article
Author
Source
Subject
*Financial planners
*Mortgages
*Customer services
*Technological innovations
Chatbots
*
*
*
Language
ISSN
1475-651X
Abstract
The article focuses on the valuable role of small and medium sized enterprises (SME) advisers in the mortgage market. It mentions that improving the locality of advice helps to ensure that all consumers can access the necessary professional guidance; and also mentions that technology is helping to facilitate new advice channels, such as, chatbots and video calls.