학술논문

Agile HR Delivery.
Document Type
Article
Author
Source
Workforce Solutions Review. Dec2013/Jan2014, Vol. 4 Issue 6, p8-11. 4p.
Subject
*Management of human services
*Supply & demand
*Computer software development
*Contract negotiations
*Personnel management
Language
ISSN
2154-6975
Abstract
The article discusses the importance of agile Human resources delivery which gives the flexibility in demand management. It also mentions the agile software development imperatives into the analogous HR delivery concepts in which it notes Abolish Service Level Agreements (SLAs), customer collaboration over contract negotiation and transformation. It highlights the flexible boundaries which is a key of success of Texas based customer service provider company Southwest Airlines Co.

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