학술논문
Effects of Participation in Decision Making on Performance and Employee Attitudes: A Quality Circles Meta-analysis.
Document Type
Article
Author
Source
Subject
*Employee attitudes
*Quality circles
*Employee participation in management
*Job performance
Industrial psychology research
Meta-analysis
Psychology
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Language
ISSN
0889-3268
Abstract
This study explores the effects of a participative technique, quality circles (QCs), on several employee attitudes and performance. The sample included 36 studies with 42 independent samples. Mean effect sizes were small for employee attitudes and moderate for job performance suggesting QCs affected job performance to a greater degree than employee attitudes. For organizations involved in quality management these results seem to suggest that quality interventions have a stronger impact on job performance than on employee attitudes. The study conclusions provide a positive outlook on the effects of total quality management interventions on productivity. [ABSTRACT FROM AUTHOR]