부산대학교 도서관

With digitization, the test is to see how customers are getting more relevant content on Over-The-Top (OTT) and whether the companies are working on it to capture more markets. The main aim of the study is to identify the factors leading to buyer's choice of an OTT platform among viewers of the Pune region. This study is basically on some of these OTT platforms--Amazon Prime Video, Netflix, Hotstar, Voot, Jio Play, Zee5 and Alt Balaji. The participants in the study were various viewers of the different platforms. The sample included around 250 respondents to examine the viewpoint, that is, how these consumers got to know about the platforms, and which factors influence consumer choice of the different services, such as, preferred platform for watching shows, awareness medium, preferable place of watching, etc. Based on the analysis of the data, there is enough evidence to show that the factors that influence consumer choice are Ad-free viewing experience, cost of subscription, and payment options. Today, viewers are more into the digital world and the contents provided by these OTT platforms are catchier and hasslefree. Amazon Prime Video was the most preferred platform for viewers among all OTTs available in the market. [ABSTRACT FROM AUTHOR]