학술논문

Offline events and online hate.
Document Type
Article
Source
PLoS ONE. 1/25/2023, Vol. 17 Issue 1, p1-14. 14p.
Subject
*INTERNET content moderation
*SOCIAL media
*HATE speech
*RESEARCH questions
*USER-generated content
Language
ISSN
1932-6203
Abstract
Online hate speech is a critical and worsening problem, with extremists using social media platforms to radicalize recruits and coordinate offline violent events. While much progress has been made in analyzing online hate speech, no study to date has classified multiple types of hate speech across both mainstream and fringe platforms. We conduct a supervised machine learning analysis of 7 types of online hate speech on 6 interconnected online platforms. We find that offline trigger events, such as protests and elections, are often followed by increases in types of online hate speech that bear seemingly little connection to the underlying event. This occurs on both mainstream and fringe platforms, despite moderation efforts, raising new research questions about the relationship between offline events and online speech, as well as implications for online content moderation. [ABSTRACT FROM AUTHOR]