학술논문
Chapter 43: HEALTH SYSTEM RESPONSIVENESS: CONCEPTS, DOMAINS AND OPERATIONALIZATION.
Document Type
Book Chapter
Author
Source
Subject
*PATIENT satisfaction
*EVALUATION of medical care
*HEALTH attitudes
*HEALTH services accessibility
*HEALTH
*
*
*
*
Language
Abstract
Chapter 43 of the book "Health Systems Performance Assessment" is presented. The chapter evaluates a population's experience with health services in other regions. It defines the concept of responsiveness, and describes its evolution and how it relates to and differs from the concepts of patient satisfaction and quality of care. It describes several domains which together capture the notion of the responsiveness of the health system. It concludes with a discussion on some of the continued challenges to capturing and measuring responsiveness.