부산대학교 도서관

Background: Incident-reporting systems are designed to obtain information about events and situations affecting patient safety. These incidents can be used to inform individual and organizational learning and improvement opportunities for quality and patient safety. Aim: This study aims to evaluate incident reporting at the Johns Hopkins Aramco Healthcare (JHAH) since the implementation of Datix and the staff's behavior towards incident reporting. Methods: This is a prospective, mixed methods study. Incident-reporting system reports are used to evaluate the volume of incident reporting before and after implementing the new software. A questionnaire was developed to assess the attitude of hospital staff members to reporting incidents in general and the use of Datix in particular. Results: Incident reporting increased in 2017 and 2018 by 51% and 57%, respectively, using Datix compared with the previously implemented software. JHAH has 3812 active employees, with nearly 60% of them using Datix. The study received 377 survey responses (response rate approximately 10%). We received a majority of positive responses about the workplace safety culture and the value of the system. Conclusion: Implementation of the Datix reporting system resulted in an increased number of incident reports. An action plan was put in place that may improve incident reporting by further increasing awareness regarding the importance of reporting and supporting more training. [ABSTRACT FROM AUTHOR]